Shopping at ministryoftimetravel.com
Products available at the store are currently exclusive to the online store at our official page: www.ministryoftimetravel.com
Shipping
We ship worldwide directly from our manufacturers which are located around the globe, including United States, New Zealand, Latvia, Mexico and China. Your order might be split into multiple packages arriving separately. One thing we know, you’re going to love your shopping experience.
Returns Policy
Products available at the store are fulfilled by external companies and are considered to be custom clients orders. Digital products are handled by our custom automated processes.
Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our or manufacturer’s part are covered at our expense.
Digital Tickets
Digital Tickets are delivered in a pdf format to the e-mail(s) specified by the customer. Tickets are not returnable, non-redeemable in any form due to their customized nature. Misspelled data cannot be corrected after the ticket is purchased. However if you believe you have accidentally made an error and would like it to be corrected, please contact us and we will look into it on a case by case basis.
When buying a digital ticket you declare that you are not in New Zealand at the time of purchase and will not be making use of the item in New Zealand.
Digital tickets are available on customers accounts (My Time Travel Tickets section) and can be re-downloaded unlimited times for as long as they are stored at www.ministryoftimetravel.com
Ministry of Time reserves all the copyrights to the digital time travel tickets available and issued here including the forms, design and look, as well as all logos. When a ticket is purchased the owner can freely multiply the ticket without changing the look and without modifying the entered data.
Ministry of Time Travel aims to keep the integrity of the ticket data written and assigned to each ticket with an unique Time Route Pass Number. Modifying data of an issued ticket will be considered an act of counterfeiting.
Wrong Address
If a customer provides an address that is considered insufficient by the courier, the shipment will be returned to the fulfillment facility. The customer will be liable for reshipment costs once we have confirmed an updated address with the customer.
Unclaimed Delivery
Shipments that go unclaimed are returned to the fulfillment centre facility and the customer will be liable for the full cost of a reshipment.
Returned by Customer
Customers must contact ministryoftimetravel@gmail.com before returning any products. We do not refund orders for buyer’s remorse, and size exchanges are offered at our discretion. A new order, would need to be placed for an updated size if ministryoftimetravel chose to accept or offer size exchange on a case by case basis.
Notification
According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer’s specifications or clearly personalized, therefore Ministry of Time Travel as well as the fulfillment centres reserve rights to refuse returns at its sole discretion.
This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
Who we are
Our website address is: https://ministryoftimetravel.com
We have set up our headquarters in New Zealand to stay ahead of time. New Zealand Standard Time (NZST) is 12 hours ahead of Coordinated Universal Time (UTC)
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Digital Tickets
Digital Tickets contain data entered by the user in the provided fields. e.x.: Name, Date, Location etc. None of this data is shared or extracted elsewhere and it’s used purely to register the purchased ticket in a pdf format at www.ministryoftimetravel.com to be sent to your and other recipient e-mail (if provided).
Analytics
Ministry of Time Travel does not analyze any data with the exception of pure statistics of how many products are sold in any category so it can promote products appropriately using banners, social media and mailing lists. None of the client’s data is used outside of the ministryoftimetravel.com page.
Who we share your data with
Ministry of Time Travel does not share any data entered into forms with the exception of product fullfilment companies where shipping address details are sent along with each order for production.
In order to process an order, fulfillment companies may collect information about our customers: Name, surname, company name, Shipping and billing address, Email address and phone number, IP address and device data.
Other information that you share with us or that customers provide while using our Services or during checkout
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Ministry of time reserves the rights to remove any comments, vouchers, tickets, accounts indefinitely at any time.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Customers data is send to production companies to fulfill customers custom orders. For example shipping address is send so the manufacturer can send the product directly to the customer.
Your contact information
ministryoftimetravel@gmail.com
Additional information
How we protect your data
What data breach procedures we have in place
Using secure SSL servers delivered and maintained by top trusted hosting provider.
What automated decision making and/or profiling we do with user data
Currently no automated profiling or decision making processes are implemented directly by Ministryoftimetravel.com. This may or may not be present in the plugins and technology provided for WooCommerce software developed by external companies.